Effective Date: 30th August 2025
Last Updated: 30th August 2025
PeerLoom ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (peerloom.online) and platform.
By accessing or using PeerLoom, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
1. Information We Collect
We collect several types of information to provide and improve our services:
- Personal Information: Name, email address, and password when you create an account
- Usage Data: Information about how you interact with PeerLoom, including features you use and time spent
- Device Information: Browser type, IP address, device type, and operating system for security and optimization
2. How We Use Information
We use the information we collect for various purposes:
- To provide, maintain, and improve the PeerLoom platform
- To personalize your experience and content recommendations
- To secure user accounts and prevent fraudulent activities
- To communicate important updates, security alerts, and support messages
- To analyze usage patterns and optimize our services
3. Information Sharing and Disclosure
We respect your privacy and do not sell your personal information to third parties. We may share limited information with:
- Service Providers: Trusted partners who assist with hosting, security, analytics, and customer support
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third-party providers are contractually obligated to protect your information and use it only for the services they provide to us.
4. Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmissions
- Regular security assessments and updates
- Access controls and authentication protocols
- Secure data storage with limited access
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have control over your personal information:
- Access and review the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your account and associated data
- Opt-out of marketing communications at any time
To exercise these rights, please contact us using the information below.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@peerloom.online
Response Time: We typically respond to privacy-related inquiries within 2 business days.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.